News & Knowledge Center

 
November 5, 2020

Four Steps to Build and Measure the ROI of Customer Experience (CX) in Your Organization

Customers can love working with your company so much that they will tell everyone all about you. The concept of customer referrals is not new knowledge, but organizations […]
October 8, 2020
Food Pantry Volunteer

Local Food Bank Awarded $3M in Federal Funding for COVID-19 Relief Turns to FarWell for Program Optimization

The 2020 coronavirus pandemic created unprecedented challenges world-wide, including a large increase in the number of people experiencing food insecurity issues. As countries locked down and […]
October 5, 2020
FarWell In Business Awards 2020 CEO Jason Potter Interview

In Business Small Business Awards 2020 Winner: FarWell

FarWell is proud to have been named one of Madison’s In Business magazine’s 2020 Small Business Award winners! As a Madison-based business consulting firm, we are […]
September 30, 2020

FarWell Restructures to Emphasize Customer and Employee Experience

(MADISON, Wis.)—FarWell restructured its leadership team in 2020 to embody an “employee experience (EX)-delivers-customer experience (CX)” mentality. The leadership changes include the promotion of four senior […]
September 15, 2020
2020 Inc. 5000 FarWell We Made the List for Fastest Growing Companies

Inc. Magazine Unveils Its Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

Inc. magazine revealed on August 12, 2020 that FarWell is No. 2606 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing […]
September 8, 2020
"Good Coaching teaches the importance of critical thinking, problem solving, collaboration, flexibility, transparency and accountability." - Tammy Adler, FarWell

Set Your Leaders Up to be Successful Coaches

There are many important roles leaders play today. Coaching is one of the most important tools in an organization for increased productivity. Coaching has always been […]
July 30, 2020

How to Support Leaders and Employees When the New Normal Isn’t Normal

As businesses continue a phased approach to re-opening or transitioning employees back into the office, many have understandably focused their efforts on reducing the risk of […]
June 24, 2020
Home Laptop Zoom Meeting Coffee Cup Computer

Maintaining Healthy Collaboration and Creativity on Remote Scrum Teams

Working remotely on a Scrum team is becoming more and more common, even before COVID-19 forced the issue. Co-location used to be a pre-requisite for success […]
June 5, 2020

How Leaders Can Emotionally Support Employees During Change | Use the Change Curve as a Conversation Canvas

The first few months of 2020 have reminded us of the importance of empathy. As leaders, we must understand our employees are dealing with a lot […]
May 28, 2020
Forward 4 Families Logo F4F

Press Release: FarWell Partners with Local Businesses to Launch Forward 4 Families, a Sustainable Food System

COVID-19 has disrupted our way of life in more than a few significant ways, including our access to food. Forward 4 Families (F4F) in a few […]
May 11, 2020
Book Something Needs to Change

Change Readiness | How to Prepare Your Organization for New Priorities and Goals

Executive leaders often have to make disruptive, large-scale business changes to be more profitable, competitive, and in today’s environment, possibly even survive. There may be no […]
April 27, 2020
Bob Fanning outside with his dog and a laptop

Business Process Tasklist for Teams Experiencing Downtime

The sudden downturn in the economy due to COVID-19 has impacted everyone. Some people are working harder than ever on business issues they never anticipated. Others […]
April 16, 2020
Jen Kelley Senior FarWell Advisor Project Portfolio Management

Project Portfolio Management: Ensuring Portfolio Value during the Covid-19 Outbreak

Outside forces have dramatically changed the landscape of our world; don’t wait until the next regularly scheduled portfolio review to take stock and course correct. If […]
April 1, 2020
Jennifer Anderson FarWell Advisor Remotely Working in Madison Discusses Managing Ambiguity in a Global Pandemic

Managing Ambiguity Amidst A Global Pandemic

Have you ever had to be MORE agile than you’ve been in the past 3 weeks? One of the characteristics of agility is the ability to […]
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